I saw that video, the DD Omni. Unreal. I cannot believe they even tried to deny your claim. Did they explain why the book wasn't media mail?

I had a package dropped by someone in my local PO that damaged a few used baseball books I got off Amazon and my post master personally delivered them to me and brought a check to pay for the damages, and these weren't even insured. If he didn't tell me they were dropped I would never have known, the books were fine considering I paid about $1 each. The service I get is exceptional.

I'm going to give everyone at my post office Dunkin Donuts cards as appreciation after seeing that video.

Scott F

To my peeps in the Doctor Who thread!